We provide 18 months warranty for the product and 6 months warranty for the product’ accessories, you are eligible to return the product to us for repair under your 18 months warranty if your product develops a fault within 18 months of receipt of your goods.
It is a legal requirement that you take care of the goods and you are responsible for the carriage costs of returning goods to us unless we delivered goods to you in error, or the mail was damaged by Royal Mail or TNT.
Your statutory right as a consumer is not affected by this.
- The warranty excludes faults caused by neglect, misuse or accidental damage and normal wear and tear.
- Within warranty period, It is the customer’s responsibility for any returning postage cost, and TeckNet will pay the postage fee of sending
- After warranty it is the customer's responsibly for all postage cost, part cost and labour cost.