TeckNet Returns Policy

You can return your purchase to us in its original condition within 30 days of the date you received the item, with any seals and shrink-wrap intact, clothing and bags must have labels attached and we will issue a full refund for the price you paid for the item.

"original condition" means:

• unused,
• in their original, undamaged packaging
• with any seals and shrink-wrap intact

Our 30-day returns guarantee:

Our 30-day* returns guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original condition within 30 days of the date you received the item, unopened (with any seals and shrink-wrap intact, it is an unused and saleable condition) and we will refund the relevant part of the purchase price for that item together with the item's normal postage charge--we cannot refund any priority, express or courier component of the postage charge. We can only accept the return of opened items if they are faulty. Please note that we reserve the right to send back items to you that have been returned to us after 30 days unless they are faulty.

This returns policy does not affect your statutory rights.

We are unable to exchange items if they have been opened. However, please click here (received a damaged, defective or incorrect item).
to find out what to do if you have
In the event of tecknetonline.co.uk sending you a replacement for a damaged, defective or wrong item, you must return the original item to tecknetonline.co.uk within 30 days. tecknetonline.co.uk reserves the right to charge the price of the replacement item to the payment card used for the original order if you do not return the original item to us within 30 days of the date on which tecknetonline.co.uk confirms we will issue a replacement.

This returns policy does not affect your statutory rights.